Safe bouldering​

As with any sport, bouldering also carries risks. You can sustain injuries, and a fall from height can cause (serious) injury to yourself or others. Therefore, ensure you are well prepared and only go bouldering if you are in good health. Think about your own safety, but also the safety of other boulderers.

First visit? Please check in at the reception upon arrival!

Are you visiting Boulderstation for the first time? Register in our electronic system and sign our terms and conditions. After registration, you will receive a confirmation by email. Always follow the instructions of the staff upon arrival.

Children and young people

• Children under 12 years old may only boulder under the supervision of an adult.
• Climbers under the age of 18 always need permission from an adult. This adult must register and sign the terms and conditions.

Subscriptions

Are you signing up for a subscription online? Then you will arrange your registration and agreement to the terms digitally. Don't forget to check in at the reception desk during your first visit.

Always follow the safety instructions

If you do not participate in a lesson or training, you are expected to be able to boulder safely and independently. Always follow the safety instructions from the staff and the information boards in the hall, and ensure that you are familiar with our

House Rules Boulderstation

General

• You always check in upon arrival and when you leave again.
• Bouldering is always at your own risk.
• Make sure you are aware of our Terms and Conditions.
• By purchasing an entry ticket, travel card or subscription, you agree to our General Terms and Conditions.
• Always follow the instructions of the staff.
• Change in the designated changing rooms.
• Do not take glassware and crockery outside the hospitality area.
• Wearing climbing shoes is mandatory when climbing.
• Do not walk barefoot in the hallway.
• Do not go into the toilets with climbing shoes.
• Exercising with an exposed upper body is not permitted.
• Climbers under the age of 12 may only boulder under the supervision of an adult, unless permission has been granted by the staff to boulder independently.

BOULDER SAFE AND RESPONSIBLE

• Running, lying down or playing on the mats is not allowed.
• Maintain a sufficient distance (at least 1.5 m) from other boulderers on the wall.
• Always keep the fall zone of boulderers clear. Do not walk unnecessarily on the mats.
• Alcohol or (soft) drugs are NOT allowed before or during bouldering.
• Bouldering in bare feet or socks is not allowed.
• It is advised not to wear jewellery while bouldering.

• Boulder NOT with 'earphones' or headphones.

General Terms and Conditions

 
Article 1 | Definition of Terms

1. Boulderstation is the trading name of the sports facility, which is operated at Goolkatenweg 65 in Enschede, officially based in Enschede and registered with the Chamber of Commerce under number 90412761. Hereinafter referred to as the Boulder Hall.
2. Visitors are all natural persons who make use of the described sports facility.
3. Active visitors are visitors who make use of the offered sports facilities. Active visitors must be registered in the electronic membership database of the Boulder Hall before they are allowed to use the sports facilities.

Article 2 | Safety

1. Visitors are required, upon entering the sports facility of the Boulder gym, to familiarise themselves with the general terms and conditions, house rules, and safety regulations of the Boulder Hall, which can be consulted online and/or are located in the immediate vicinity of the reception. In case of any ambiguity regarding these regulations or their compliance, the visitor is obliged to seek clarification by approaching the staff present, before making use of the facilities provided.
2. Active visitors are only required to make use of the provided facilities if their health condition is optimal and their fitness level is sufficient to undertake the offered sports activities.
3. Active visitors are obliged, when using the provided facilities, to be mindful not only of their own safety but also of that of others.
4. The general terms and conditions, house rules, and safety regulations apply to every visit and participation of the active visitor at the Boulder gym.

Article 3 | Access

1. Every active visitor who wishes to use the offered sports facilities must register electronically at the reception during their first visit and thereby declares acceptance of the house and safety rules as well as the general terms and conditions. The active visitor will receive an electronic confirmation of their registration.
2. Every active visitor must check in at each visit, before the start of the sports activities, at the reception, either by scanning their membership card at the desk or by reporting to a staff member.
3. Children under 6 years old do not have access to the mats and the bouldering walls and therefore cannot actively participate in sports activities at the Boulder Hall. We make an exception for 5-year-old children. They are only allowed to boulder during the climbing lesson designated for them.
4. Active visitors aged 6 to 12 are only allowed access to the sports facilities under the direct supervision of at least one adult visitor who signs the registration form.
5. Independent bouldering is permitted from the age of 12, unless otherwise agreed with the staff of the bouldering hall in exceptional cases.
6. Active visitors who have not yet reached the age of 18 require the permission of a parent/guardian to participate in all activities. The parent/guardian of the active visitor will familiarise themselves with the house rules, the general terms and conditions, and the specific rules that apply at the Boulder Hall, according to age category, and that the underage active visitor adheres to the house rules and safety regulations of the Boulder Hall.
7. Every visitor must be able to identify themselves.

Article 4 | Membership and Payment Terms

1. A subscription at the Boulder gym is taken out for a minimum duration of 3 months. After that, the subscription can be cancelled every month with a notice period of 10 days.
2. A subscription begins at the moment of signing and is renewed monthly, without prior notice, on the day of signing, with payment collected a few days before the start of the new term.
3. When automatic direct debit of the subscription is not possible, the Boulder gym has the right to deny the member access to the Boulder Hall until the subscription for that period has been fully paid.
4. The Boulder gym may periodically implement a price change after timely prior notification.

Article 5 | Removal and Exclusion

1. Visitors who, in the opinion of the Boulder gym, do not comply with the general terms and conditions, house rules, safety regulations, and/or behave in such a way that the order, concentration, or safety is jeopardised, may be removed immediately. In the case of repeated violations, the Boulder gym may decide to impose a complete future ban. The removed or banned visitor is not entitled to a refund of subscription or entry fees.
2. For the damage that arises both directly and indirectly from the actions mentioned in the previous section by the visitor, the visitor is liable.

Article 6 | Liability

1. The Boulder gym is never liable for any damage suffered by visitors as a result of theft or loss in or around the sports facility.
2. The Boulder gym is not liable for any damage suffered by visitors as a result of theft or loss from the lockers.
3. The Boulder gym is likewise not liable for damage caused by, or inflicted upon, visitors that is (partly) the result of a limited physical condition or health of the visitor or due to defects and/or shortcomings in the bouldering equipment used by the visitor.
4. Nor can damage resulting from violations by the visitor of these general terms and conditions, house rules and/or safety regulations lead to any liability of the Boulder Hall.
5. Staff members of the Boulder gym maintain limited supervision over the safety of visitors, except in cases of instructing visitors, so the Boulder gym accepts no liability in this regard.
6. The Boulder gym accepts liability for damage to visitors that is the proven result of a defect in the material provided by the Boulder Hall, unless this material defect cannot be attributed to the Boulder gym.
7. The Boulder gym provides services in the form of instructions in some cases; the Boulder gym is not liable for damage caused by the actions or omissions of subordinates, nor for damage that can be wholly or partially attributed to those subordinates, unless there is intent or gross negligence on the part of the subordinate.
8. If the Boulder gym is liable for any reason, such liability shall only lead to compensation to the extent that such liability is covered by the insurance of the Boulder gym and up to a maximum amount that is paid out under that insurance. If the insurer of the Boulder gym, despite the coverage, does not proceed to pay out to the injured party, or if the insurer is not obliged to pay out due to a non-insured attributable shortcoming of the Boulder gym, the liability of the Boulder gym is limited to a maximum of €10,000 per event. By accessing the Boulder gym or participating in events of the Boulder gym, the visitor or participant declares to accept and agree to this arrangement.
9. The visitor is liable for the damage caused to the building and inventory by him personally.

Article 7 | Cancellation Terms

1. In the event of cancellation or modification of a booking within 4 days before the start of the booking, the Boulder Hall may charge the full price of the original booking. This also applies to courses.

Article 8 | Applicable General Terms and Conditions

1. These General Terms and Conditions apply from the time of publication. The Boulder Hall is entitled to change these general terms and conditions at any time. The new terms and conditions come into effect immediately upon publication and they cannot detract from the rights acquired by visitors beforehand, except in the case of renewed memberships and after the membership has ended.

Privacy Statement

Boulderstation Enschede respects the privacy of visitors and members, as well as that of its employees. We ensure that data is treated confidentially. Personal data is processed in accordance with all applicable privacy regulations. Any adjustments and/or changes to the youth, safety, and admission policies, the website, and the members app may lead to changes in this privacy statement. It is therefore advisable to consult this privacy statement regularly.

If you have questions about our privacy policy or wish to view or amend your data, please contact our member service.

The effective date for these terms is 15/09/2023; with the publication of a new version, the validity of all previous versions ceases.

ledenserivce@boulderstationenschede.nl

Boulderstation Enschede

Goolkatenweg 65

7521 BE  Enschede

053 20 32 083

www.boulderstationenschede.nl

We process the following data

We process data for one or more of the following purposes (also depending on which services you use):

• To register as a visitor, to purchase a subscription or other form of entry, to process our community, or other services such as member services.
• To sell products, to make transactions, to invoice, and to place orders in name.
• To give you the opportunity to make bookings and request or provide information via our website and to make use of all the functionalities and services on the website.
• To process your booking or request and to inform you about its progress.
• To put money on your membership card.
• To be able to implement our access policy, safety policy, and youth policy.
• To communicate with you via email, to answer your questions or to address your complaints through social media, email, post or by phone.
• To improve our services, products, websites, apps, and safety, etc.
• To process applications, hire employees and pay them.

By signing up for events, activities, etc., or making bookings at Boulderstation Enschede, you consent to the storage of your personal data and email address. We use this stored information to inform you about activities, events, and bookings, as well as to make other offers from Boulderstation. Your data will not be made available to third parties unless this is necessary under a legal requirement.

Membership administration system

The personal data of visitors and members is processed for entering into and executing agreements related to the services of Boulderstation Enschede. We only share the information you provide with third parties if it is necessary for the proper fulfilment of your membership. We enter into so-called data processing agreements with these parties, ensuring that your data is not used for other purposes and is well secured. For instance, we use Sportivity. They facilitate our multi-tenant database as well as our member and financial administration. In a multi-tenant database, you as a customer are always the owner of your data. You give consent for the use of data to one or more organisations. We also use Buckaroo for processing our collections.

Personal data is therefore never the property of a data controller but always remains your own. You determine what happens to your data and can withdraw the authorisation for its use. Every Tenant, in this case the bouldering hall, can therefore request your data as soon as you personally give permission for this.

FITclimbing APP

If this applies to the subscription taken out, your data will also be shared with the FITclimbing app. By taking out a subscription, you agree to your data being shared. Please read the FITclimbing privacy policy for more information.

If you are under 18 years old, you must first obtain permission from one of your parents or a legal representative to provide us with personal data. Therefore, we ask you not to provide us with any information if you have not yet received consent.

Use of cookies

The websites use cookies. Boulderstation Enschede uses cookies to remember your settings and preferences to make your next visit to the website easier. The website also uses Google Analytics, a web analysis service provided by Google Inc. By using the website, you consent to the processing of information by Google in the manner and for the purposes described above. Please read Google's privacy policy and the specific privacy policy of Google Analytics for more information. Tracking cookies are also placed by third parties such as social media networks. Your internet behaviour can be tracked by these third parties through these tracking cookies. A cookie notification on our site warns you about this and asks for your consent.

Social media buttons are included on the websites. This allows the administrators of these services to collect your personal data. You should be aware that third-party websites, and therefore their privacy policies, are outside the responsibility of Boulderstation. For example, websites that are referenced on the Boulderstation websites. The privacy policy of those third-party websites applies to them.

Storage, security and confidentiality

Boulderstation Enschede does not retain your personal data longer than necessary for the purposes for which it was collected and processed, unless stated otherwise.

Appropriate technical and organisational measures have been taken to secure personal data against loss or unlawful processing. Everyone who has access to personal data handles it with care and is bound by a duty of confidentiality. Only employees who genuinely need access to personal data for their work are permitted to view and process it as necessary.